Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you use the My30 Mobile Application or interact with the My30 platform in any way. By continuing to use this Mobile Application or Platform, you agree to all of the terms mentioned below.

Personal information we collect

When you use the Mobile Application or the platform, we automatically collect certain information about your device, including information about your device type, operating system, IP address, time zone, and certain device-specific settings. As you navigate the Mobile Application and platform, we gather information about the sections and features you interact with. This automatically-collected data is referred to as “Device Information.”

We collect Device Information using the following technologies:

• “Cookies” are data files placed on your device, often containing an anonymous unique identifier. For more about cookies and disabling them, see cookiesandyou.com.
• “Log files” monitor actions on the Mobile Application and platform, recording data such as your IP address, browser type, Internet service provider, referral/exit sources, and date/time stamps.

Transactions are processed via Stripe; thus, we don’t store transaction-specific data, e.g., credit card numbers or billing details. We do, however, retain the Stripe transaction ID for reference in potential disputes.

How do we use your personal information?

The information we collect primarily helps in processing any requests made through the Mobile Application or platform. We also use this information to:

• Facilitate communication between mentors and mentees;
• Enhance and optimize our Mobile Application and platform by analyzing how users engage with our services.

Sharing your personal information

We uphold a strict policy of not sharing your Personal Information with third parties. However, we do utilize Google Analytics to gauge how users interact with our Mobile Application and platform. Learn how Google uses your Personal Information Here. You can also opt-out of Google Analytics Here .

In select scenarios, we might disclose limited Personal Information to adhere to laws and regulations, respond to legitimate requests for data, or safeguard our rights.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

For European residents, you can access, correct, update, or request deletion of your personal data. Reach out to us using the details provided below to exercise these rights. If you reside in Europe, note that we manage your data to honor agreements we may have with you or to address our valid business interests.

Data retention

When you initiate communication (e.g., between mentors and mentees) via the Mobile Application, we preserve this information unless you request its deletion.

Minors

The Mobile Application is not tailored for individuals below 16 years of age.

Changes

Periodically, we may update this privacy policy to accommodate changes in our practices or for other legal or operational reasons.

Contact us

For clarity on our privacy practices, inquiries, or complaints, kindly email us at info@my30.io or send a message through our contact form.